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Important: You can no longer create custom integrations. After March 1, 2026 you will not be able to add existing custom integrations from the catalog to your apps. Any apps that already use a custom integration will continue to work as before.

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Troubleshooting

Click a topic to troubleshoot.
Most API-powered integrations require some input to process requests, such as a text prompt. Make sure you’ve entered a prompt or other required input before sending the request to the integration.OpenAI example: For an image generator, a prompt like Generate an image of...
This usually means the API key or secret entered is incorrect, expired, or missing. Make sure you’ve copied the API key correctly and that it is still valid.OpenAI example: OpenAI keys start with sk-. Get a new key from platform.openai.com/account/api-keys if needed.
Make sure you clicked Save Integration and set the visibility to Public if you want it reviewed for the catalog. Private integrations only show in your workspace’s private catalog.
Some APIs have rate limits, temporary failures, or maintenance windows. Wait a few minutes and try again, or check the provider’s status page for any issues on their end.
Confirm the secret value, the endpoint URL, required headers, and request body. Check provider status and rate limits. Review responses in your backend function for error messages.

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FAQs

Click on a question below to learn more about creating custom integrations in Base44.
Enter the real values per app in Dashboard → Secrets, or when prompted during app setup. The catalog never stores your secret values.
Yes. Add the secret to each app that uses the integration. You can reuse an existing value in the app or paste a new one.
Yes, you can update your custom integration at any time. Open it in the My Integrations tab to make any changes. For public integrations, updates may be reviewed again.Managing your custom integration in Base44.
Yes. Anyone in your workspace can use custom integrations in your private catalog once they have access to the app that uses it.
No. Keys are stored per app and accessed only by the backend function. They are not shown in the UI or client.
Yes, you can update your keys anytime in your app’s Dashboard → Secrets.
It stays in your private catalog. You can update the description, instructions, or code, and then resubmit for review.