Personal 30% discount (48‑hour offer)
The personal sale is a time‑limited promotion that appears only inside Base44 for new accounts. It offers 30% off eligible yearly plans during a short period after signup.Promotion details
- Audience: New Base44 accounts.
- Timing window: First 48 hours after account registration.
- Discount level: 30% off the plan price.
- Eligible billing period: Yearly subscriptions only.
- Eligible plans: Yearly Builder, Pro, Elite and higher tiers that are defined as part of the promotion.
- Where it appears: In‑product banner or label, such as a 30% bar at the top of the screen.
- Frequency per account: One‑time offer.
- Expiry behavior: When 48 hours from account creation pass, the banner disappears and the promotion cannot be reactivated for that account.
Account signup date is visible in User Management and in support ticket details. Use this to confirm whether someone is still within the 48‑hour window.
Relationship to other discounts
- The personal sale gives 30% off whichever eligible yearly plan the person chooses in that 48‑hour window.
- After the first purchase with the personal sale, future renewals follow the standard yearly pricing for that plan.
- If the person does not purchase an eligible yearly plan during the 48‑hour window, they lose access to the personal 30% discount.
- The personal sale is separate from the standard yearly price benefit described below.
20% discount for yearly subscriptions
This is a permanent price benefit for yearly billing.Promotion details
- Audience: All accounts, new and existing.
- Timing window: Always on.
- Discount level: Around 20% lower effective monthly price when paying yearly instead of monthly for the same plan.
- Eligible billing period: Yearly subscriptions.
- Eligible plans: All plans that offer monthly and yearly billing.
- Where it appears: In the price comparison between monthly and yearly options, no coupon or special banner is required.
- Expiry behavior: No defined end date, as long as the pricing model remains the same.
Relationship to the personal 30% discount
- The 20% yearly benefit is part of standard pricing and can be mentioned publicly (unlike the personal sale).
- If someone buys a yearly plan with the personal 30% discount, their renewal follows the regular yearly price that applies at renewal time.
- The 20% yearly benefit is always available, even when the personal 30% sale is not.
Common questions and scenarios
Click a question below to see what is happening and how to handle it.Someone already has a monthly plan but they want the yearly discount
Someone already has a monthly plan but they want the yearly discount
Someone on a monthly plan may ask for the yearly discount or for the 30% personal sale.To handle this case:
- Explain that the 30% personal promotion is time‑limited and only applies within the first 48 hours after signup for eligible yearly plans.
- Clarify that they can still switch from monthly to yearly at any time to benefit from the lower yearly price (around 20% less than paying monthly).
Within 48 hours of signup, no purchase yet, 30% banner visible
Within 48 hours of signup, no purchase yet, 30% banner visible
Within 48 hours of signup, subscription purchased, 30% not applied
Within 48 hours of signup, subscription purchased, 30% not applied
The person signed up recently, purchased a plan, then mentions that they saw or heard about a 30% promotion and want it applied to that purchase.This situation is treated as not eligible for the personal sale.
Within 48 hours of signup, purchased one subscription, wants to change plan or billing term with 30%
Within 48 hours of signup, purchased one subscription, wants to change plan or billing term with 30%
The person signed up recently, purchased a plan, and now wants to change to a different plan or billing term and still receive the 30% promotion.This situation is not eligible for the personal sale.
More than 48 hours after signup, personal sale missed
More than 48 hours after signup, personal sale missed
The person describes the 30% banner or says they meant to purchase during the sale but did not complete the purchase in time. The signup date shows that more than 48 hours have passed.To respond when the promotion has expired:
- Verify that the account signup date is more than 48 hours in the past, or that the personal promotion was already used.
- Explain that the 30% personal promotion was a time‑limited offer for the first 48 hours after signup and has expired.
- Mention that they can still:
- Upgrade or change plans using the current prices, and
- Choose yearly billing to benefit from the standard yearly discount.
- Do not create new coupons or manual discounts unless Product and Billing have approved an exception for a specific event.
Recommended response when someone is not eligible for the personal sale
Recommended response when someone is not eligible for the personal sale
Use this text (or a slightly shortened version) when someone is not eligible for the personal 30% promotion. This applies to:
- Someone who contacts you after the 48‑hour window.
- Someone on a plan or billing term that is not included in the promotion.
- Someone who has already used the promotion and asks to use it again.
Hello there,If the person continues to insist on receiving the discount, hand over the conversation to a human representative.
Thank you for contacting us. You may be referring to a time‑limited promotional offer that was available to new accounts for eligible yearly plans (Builder and above) during the first 48 hours after signup. This offer was only available during that initial 48‑hour window and has since expired. Unfortunately, once the promotion ends, it cannot be reactivated. You are welcome to upgrade to any available plan at any time and keep an eye out for future promotions.