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As an app owner, you may collect personal information from the people who interact with your Base44 app. In some regions, such as the European Union, privacy laws like the General Data Protection Regulation (GDPR) can give your users a right to ask you to delete their personal data. Base44 gives you the tools you need to remove a specific user’s data from your app. In practice, you do this by deleting that person’s records wherever they appear in your app.

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Where user data is stored

A user’s personal data can appear in different parts of your app, depending on how you set it up. For most apps, there are two main places to check:
  • The Users section: This is where you manage registered app accounts and credentials.
  • The Data tab: This is where you store custom data in tables, such as form submissions, survey answers, or other records.
You should always review both areas when you receive a deletion request.
Deleting a user from the Users section or from tables in the Data tab is permanent. Make sure you identify the correct person before you delete any records.
Base44 provides the tools to store and delete data, but you are responsible for handling your users’ personal data in line with any laws that apply to you. For legal details about how Base44 processes data on your behalf, review the Base44 Data Processing Addendum (DPA).

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Deleting a user

Removing a user from the Users section deletes their app account and the core profile that you manage there.
Accessing your app users for deletion
To delete a user from the Users section:
  1. Click Dashboard in your app editor.
  2. Click Users.
  3. Search for the person who requested deletion, for example by name or email address and select the relevant profile.
  4. Click Remove User.
  5. Confirm that you want to delete this user and their account data.

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Deleting a user’s data

If your app uses custom data tables, you may also store personal data such as form submissions, survey responses, support tickets, or orders in the Data tab. You should remove any records that relate to the person who asked you to delete their data.
Deleting your users' data
To delete a user’s records from the Data tab:
  1. Click Dashboard in your app editor.
  2. Click Data.
  3. Open each table that might contain personal data, such as contacts, orders, or form submissions.
  4. Use filters or search fields to find records that belong to the person who requested deletion, for example by email address, user ID, or another unique identifier.
  5. Select the records that relate to this person.
  6. Delete the selected records from the table.
  7. Repeat steps 3 to 6 for any other tables where this person’s data may appear.