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Your Base44 account settings bring together everything that is personal to you, from your name and profile image to how new apps behave and how you send messages in chats. Use this page to keep your details accurate, protect access with two-factor authentication and API key management, fine-tune chat behavior, and delete your account when you no longer need it.
Accessing your account settings in Base44

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Accessing your account settings

You can manage all your personal account options from the profile menu. To open your account settings:
  1. Click your profile icon at the top-right of Base44.
  2. Click Settings.
  3. Click Account settings under Account.
Accessing your account details

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Updating your account details

Keep your personal details up to date so teammates know who you are and how to reach you. To update your details:
  1. Click your profile icon at the top-right of Base44.
  2. Click Settings.
  3. Click Account settings under Account.
  4. Update the relevant fields including name, phone number and profile image.

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Managing default settings for new apps

Default settings control how new apps behave the moment you create them. You can choose whether they can have agents and test data enabled. To manage default settings for new apps:
  1. Click your profile icon at the top-right of Base44.
  2. Click Settings.
  3. Click Account settings under Account.
  4. Review the default settings for new apps in the account:
    • Default Agents: Enable agents for new apps by default so new apps can run autonomous tasks and use tools as soon as you create them.
    • Default Test Data: Enable test data for new apps by default so new apps start with test data turned on and you can experiment without affecting live data.

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Managing your API key

Your API key lets external tools and scripts access your Base44 workspace. Treat it like a password and keep it private. To view your API key:
  1. Click your profile icon at the top-right of Base44.
  2. Click Settings.
  3. Click Account settings under Account.
  4. Go to the API Key field and either copy the key or click Regenerate to create a new one.
Important: After regenerating your API key, update any integrations, scripts, or tools that use the old key so they continue to work with your workspace.

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Customizing your chat settings

Chat settings control how you send messages and when you hear sound notifications in Base44 chats.
Customizing your chat settings for your account

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Keyboard shortcuts

  1. Click your profile icon at the top-right of Base44.
  2. Click Settings.
  3. Click Account settings under Account.
  4. Scroll down to Chat Settings.
  5. Click the Send message shortcut drop-down and choose how you want to send messages (for example, Enter or Shift + Enter).
  6. Click the Insert new line shortcut drop-down and choose how you want to insert a new line in a message.

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Sound preferences

  1. Click your profile icon at the top-right of Base44.
  2. Click Settings.
  3. Click Account settings under Account.
  4. Scroll down to Chat Settings.
  5. Click the Sound Preferences drop-down.
  6. Choose when you want to hear notification sounds:
    • On first prompt only: Play a sound only when the first response in a conversation is ready.
    • On every prompt completion: Play a sound every time a response finishes.
    • Disable notification sounds: Turn off all chat notification sounds.

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Browser notifications

Use the Browser Notifications setting to control when you receive browser alerts when prompts finish running.
To receive notifications, you also need to check the following:
  • Your browser must allow notifications from your Base44 domain in its notification or site settings.
  • Your operating system must allow notifications for your browser, with any focus or “Do Not Disturb” modes turned off or configured to show them.
To set your browser notifications:
  1. Click your profile icon at the top-right of Base44.
  2. Click Settings.
  3. Click Account settings under Account.
  4. Scroll down to Chat Settings.
  5. Choose an option from the Browser Notifications drop-down:
    • On first prompt only: Receive a browser notification when the first prompt in your session finishes.
    • On every prompt completion: Receive a browser notification each time a prompt finishes.
    • Disable browser notifications: Turn off all browser notifications from Base44.
Setting up Base44 notifications on your browser
Test your browser notificationsAfter you set up notifications in Base44, your browser, and your operating system, run a quick test to make sure everything works. Set Browser Notifications to On every prompt completion, run a prompt that takes a short time to finish, then switch to another tab or window and wait to see if a notification appears when the prompt completes. If nothing appears, check that notifications are not blocked in your browser or system settings.

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Two-factor authentication

Two-factor authentication adds an extra layer of protection when you sign in to Base44. After you turn it on, you enter your password and a one-time code before you can access your account. You can choose one or both verification methods:
  • Authenticator app: Use an app like Google Authenticator or Duo to generate secure sign-in codes on your phone.
  • Text messages: Get sign-in codes sent to your phone by text message.
Two-factor authentication options in Base44 account settings
To set up two-factor authentication:
  1. Click your profile icon at the top-right of Base44.
  2. Click Settings.
  3. Click Account settings under Account.
  4. Scroll down to Two-factor authentication.
  5. Click Enable next to each method you want to use and follow the on-screen instructions to complete setup:
    • Authenticator app: Base44 generates a QR code and a manual key that you add to your authenticator app.
    • Text messages: Confirm your phone number so Base44 knows where to send verification codes.
Notes:
  • Standard message and data rates may apply when you receive text messages.
  • After you enable two-factor authentication, Base44 asks for both your password and a verification code each time you sign in.

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Deleting your Base44 account

Deleting your Base44 account schedules your account, personal information, and all associated data for permanent deletion. Your account is scheduled to be permanently deleted 7 days after you request deletion.

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Important information

Warning:
  • Account deletion is permanent. After your account is deleted, you cannot reopen your Base44 account or restore deleted workspaces, apps, domains, or data.
  • Subscription cancellation as part of account deletion is final with no refunds.
  • If your subscription is scheduled to renew during the 7 days before deletion, the renewal still occurs unless you cancel the subscription manually before the renewal date.
Once deletion is completed, the following are removed and cannot be recovered:
  • Your Base44 account and profile
  • Any subscriptions
  • All apps you own and their data
  • All workspaces you own (including pending invitations)
  • Uploaded files and media
  • Connected domains (they are released and can be used by others)
  • Billing and subscription data
Base44 may retain data that we are legally obligated to, or if required for the establishment, exercise, or defense of legal claims.
Important: When your account deletion completes, Base44 deletes your personal data from all Base44 systems and subprocessors as part of a GDPR compliant deletion process. This includes services such as SendGrid and Stripe. You do not need to contact Base44 separately to request GDPR deletion.

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Requesting account deletion

Before you begin:
  • Make sure you understand what will be removed and how it affects you.
  • Export or copy any data you want to keep from your workspaces.
  • Transfer ownership or access if teammates still need to use any apps you created.
  • Check your billing or subscriptions and update them as needed so you do not lose access you still need.
To request account deletion:
  1. Click your profile icon at the top-right of Base44.
  2. Click Settings.
  3. Click Account settings under Account.
  4. Scroll to the bottom and click Delete Account.
  5. In the Delete Your Account dialog, review what will be deleted and the scheduled deletion date.
  6. Click Continue if you are sure you want to proceed.
Deleting your account in Base44
What happens after you request deletion:
  • Your account is scheduled to be permanently deleted in 7 days from the request date. You continue to have access to your account for those 7 days. At the end of the 7 days, your account and data are permanently deleted.
  • If you had an active subscription, it is canceled as part of the deletion process.
  • You can cancel the deletion request at any time before the scheduled deletion date by using the cancel option in the confirmation email.

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FAQs

Click a question below to learn more about your account.
You can change your Base44 account password by using the password reset flow from the login page, even if you can still sign in.To change your password:
  1. Go to the Base44 login page.
  2. Click Forgot password.
  3. Enter the email address associated with your Base44 account.
  4. Check your inbox for the password reset email and open it.
  5. Click the reset link in the email.
  6. Enter and confirm your new password.
If you do not see the reset email after a few minutes, check your spam or promotions folders, then request another reset email.
No. At the moment, you cannot change the email address on your Base44 account. If you want to use a different email, create a new Base44 account with that email and move your apps to the new account.You can do this in 2 ways:Option 1 | Transfer the app to a new accountUse this option if you want to move an app, keep its data, and continue using the same live URL.To transfer an app:
  1. Make sure both accounts are on a plan that lets you build and own apps (the Builder plan or higher).
  2. Sign in with your original account and open the app.
  3. Invite your new email as an Admin collaborator on the app.
  4. Sign out, then sign in to Base44 with the new email.
  5. Open the app and transfer ownership to your new account.
After you move all apps you need, you can manage or cancel the plan on the original account from your billing settings if you no longer need it.
Option 2 | Clone the app using the platform badgeUse this option if you want to start fresh on the new account but keep the same app structure.To clone your app to a new account:
  1. Sign in with your original account and open the app.
  2. In the app settings, enable the Edit with Base44 platform badge and publish the app.
  3. Create a new Base44 account with your new email.
  4. In the new account, open the live app URL and click the Edit with Base44 badge.
  5. Follow the prompts to clone the app into your new account.
Cloning copies the app’s structure but not its data or app users. Export data entities from the original app and import them into the clone if needed, and ask people to sign up again in the new app. If your app uses backend functions or external integrations, reconnect any secrets and integrations in the cloned app.
This usually means something changed in one of the 3 layers that control notifications.Common reasons include:
  • You changed Browser Notifications in Account settings to Disable browser notifications.
  • You blocked notifications for your Base44 domain in your browser.
  • Your operating system turned on a focus or “Do Not Disturb” mode that hides notifications for your browser.
Check each of these settings and then run a quick test by setting Browser Notifications to On every prompt completion and running a prompt.
Browser notifications only appear when all of the following are enabled:
  • Browser Notifications in Account settings is set to On first prompt only or On every prompt completion.
  • Your browser allows notifications for your Base44 domain.
  • Your operating system allows notifications for your browser and is not blocking them with a focus or “Do Not Disturb” mode.
You also need to have a Base44 tab open in your browser at the time the prompt finishes so the notification can appear.If any of these conditions are not met, notifications do not appear even if they are enabled in your chat settings.
No. When you delete your Base44 account, Base44 starts a GDPR compliant deletion process for your personal data across all systems and subprocessors, including services such as SendGrid and Stripe. You do not need to submit an extra deletion request.